AI Tools & Prompt Engineering for Small Business
About Course
A practical, non-technical course that teaches small business owners and staff how to use AI tools (like Claude and ChatGPT) to save time, cut costs, and improve marketing, customer service, finance, and daily operations; no coding required.
Target audience: Small business owners, solo entrepreneurs, office managers, and admin staff who want to use AI day-to-day but don’t know where to start.
Learning outcomes: by the end, learners will be able to:
- Write clear, effective prompts to get reliable results from AI tools
- Use AI to draft marketing content, social posts, and ad copy
- Automate common customer service and admin tasks with AI
- Use AI to support budgeting, reporting, and business decisions
- Build a personal AI workflow they can apply immediately in their business
Course Content
Introduction to AI for Small Business
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What AI Can (and Can’t) Do for Your Business
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Overview of Key Tools: Claude, ChatGPT, and Others
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Setting Up Your First AI Account
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AI Ethics & Data Privacy Basics for Small Business
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Recap
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Introduction to AI for small business
Prompt Engineering Fundamentals
AI For Marketing and Content Creation
AI for Customer Service & Admin
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